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Trolley Rage

Green about the gills and in high dudgeon and a stinking mood; my shopping trip for food ended in me stomping out of the shop in a foul temper.

It’s funny how I can get round a whole supermarket without any more than minor annoyances.  I saunter on by as people bang into my ankles with their trolleys, or while they push their kids in the great long kiddie car trolleys, but have absolutely no idea how to control them.

Old Fashioned Till

I smile at the parents with screaming kids, sure in the knowledge that I’ve been there, done it, and still regularly wear the screamingly obvious invisible harassed mum t-shirt!

I walk on by as couples have arguments over who is spending the most on which brand.  Does 1p on a tin of beans really make that much difference if you don’t like the cheaper brand?  It’d take most of a year to buy a school lunch with the saving.

I ignore the wrongly placed item price holders and the confusingly labelled price per 100g on one product and per 50g on another from the same range.

I’m fairly patient with lane hoggers who won’t move their trolley to let me past.

I get to the checkout of some supermarkets and that’s where my problems begin.  If I’m doing a big shop, it means that I have more stuff than I can fit on most of the conveyor belts.  The assistants eye you up and then offer to start packing.

In those next few seconds I have to make a decision.

It’s a biggie.

Do I decide to let them pack and risk eggs under bottles, or lettuce under potatoes, or heaven forbid, crisps under piles of cans!!!

That few seconds is when I decide to trust that they know what they are doing and let them get on with it.  Either that, or I have to stop at one end and start packing at the other.

I usually let them start.

Sometimes I’m disappointed and sometimes I’m not, but even this doesn’t make me see red as much as the next problem.


Thankfully, not too many supermarkets have these.   I blooming well hate them.

With a passion.

With bells on.

And purple tassels.

Food and goods will start meandering down the package belt and I’ll try to catch them as they reach the point where the belt goes back under the checkout.  You know – the bit where things like packets of angel delight, or corners of vege bags get caught!!!!

I try and pull them off the conveyor belt and they keep piling more and more onto it.  Milk squishes everything and tins pile up on top of soft stuff.

In one shop, I have a competition.  The assistants switch it on and I use the helpfully provided button to switch it off again.  Back and fore we go.  On and off and on and off.

They never give in to leaving it off, despite the belt only being about 2 flaming feet short.

Gradually, my face gets redder if it’s a big shop and I sometimes ask them nicely to not switch it back on again.  I can guarantee that two seconds later, off they go again, popping that button and I immediately whack the off button from my end.

I often leave there in a rotten mood.  It’s a good customer experience killer.

Those conveyor belts are evil.  The ones for the checkout operator stop automatically when things reach the front, but not the customer ones, oh no.

I went to a sister supermarket last week and expected to suffer the same off again, on again belt as the one across the town, but THERE WAS NO OFF BUTTON…..

With my arms working overtime, I fell out with my eldest who wasn’t going fast enough to take the stuff off the conveyor belt.  Despite my obvious dislike of the button, the assistant kept putting it on and off and on and off.

I’m not going back there again.




6 thoughts on “Trolley Rage

  1. Haha, I found this page by googling “we go on and off and on and off” (with quotes), which are nine consecutive words from the lyrics of a song called “On & Off”, by Krista Siegfrids. It’s always interesting to find expressions (or other stuff) being used before they became famous.

    1. That made me laugh. I hadn’t heard of Krista Siegfrids, so I just had to go and take a peek.

  2. Oh I have to agree. When I was about 14 or 15 I worked as a packer in our local supermarket and was trained on how to pack goods properly.
    When I get to the checkout I put all my goods on the conveyor in the order I want to pack it. The cashier then tosses most of it through the scanner. I have my reusable bags ready in the trolley or on the counter and then pack hopefully keeping up!
    I did once have a young lady in Tesco that seemed to be in some sort of mindset to put all my goods through as quickly as she could. I asked to stop and wait for me to catch up which she did for about 10 seconds. I then asked her again and again she stopped for 10 seconds. I then went into Manager mode – ‘I’ve asked you twice now to stop while I catch up – If you don’t do this time all this will remain here and the store manager will be called down to witness this appalling customer service’.
    With that she got up and said ‘Well I’m not serving you then’.
    She went off in a huff and a senior cashier had to come to finish off!
    The other cashiers I hate is in Lidl and Aldi – there is no room to actually pack, I have to chuck it all back into the trolley and pack on the back counters.

  3. I understand trolley rage. It starts much earlier in the shopping trip for me than it does for you.

    1. Aww, you’re going to leave me in suspense here. I do wonder what bit of shopping gets other people annoyed.

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